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The Scarlet S #1

20th May 2009

The Scarlet S #1

posted in Unscrupulous Spammers |

I’ve bitched here before about the avalanche of emails sent to me by clueless advertising flacks to review the latest diet book, sample the new “weight loss surgery in a bar” or amazing “zero-calorie” flavored water (isn’t water already calorie-free?) or post the latest studies showing how fat people are personally responsible for global warming and impending destruction of life as we know it. Seriously, I even received an offer from a primarily male-oriented company to try weight-gain protein shakes marketed to bodybuilders — this on an eating disorders awareness site authored by a recovered anorexic/bulimic! In fact, I get more offers to review products/books/services as a personal blogger than I do as a professional journalist! (Harriet at Feed Me! has the same problem).

I posted a pretty clearcut note to advertisers on my contact page, bluntly stating, in no uncertain terms, the kinds of products I am open to reviewing and those that I will never review. Because most public relations reps get their information from online media guides and publications, it made little difference in my inbox. I tried to respond diplomatically to inappropriate offers, explaining the nature of my site and inquiring as to which guide the sender had pulled my contact info from, so that I could have it removed or edited. After sending dozens of these kinds of notes, I received exactly one reply back (with an apology and the media guide source, which I had updated). I then tried forwarding the emails to the actual people whose products were being spammed or to higher-ups at the advertising companies expressing the inappropriateness and spam-like nature of the offer. The doctor who created the aforementioned diet bar responded quite apologetically and even invited me to review the language on his Website to ensure that it did not contain inflammatory or stigmatizing language about fat people (insomuch as a site promoting weight-loss can do, given its aim). But then the emails simply grew to be too much and for months I’ve been simply marking them as junk email and blocking the sender from emailing me again.

Public relations flacks send “PR spam” for several reasons, most of which can be summed up in that they’re too lazy, incompetent or both to do the actual research required to shill their product to audiences who might actually be receptive to such offers (Keep in mind that I did not opt-in for these offers and I have yet to come across one with an unsubscribe option).  It’s virtually the same operative as Nigerian scammers in the sending of poorly-phrased letters imploring recipients to help them move large amounts of cash. As a professional writer who has worked in marketing in the past AND as someone who is eating disorder-recovering, the PR diet spam has grown beyond annoying. It’s not the fact that I am being bulk solicited for products that may be off-topic to my site; I well understand the concept of casting a wide net for your pitches to be a common and sometimes effective marketing strategy. But there’s a vast difference in sending a blogger who writes about, say, gardening an offer to review your new! and amazing! skin care cream that’s better than Botox and sending someone who is recovering from a very serious eating disorder that nearly killed her offers to review, and in some cases, receive complimentary weight-loss products. I don’t see it as very much different than sending a bottle of wine to your local AA chapter or offering a suicidal person a loaded gun. I’m fortunate in that I am at a point in my recovery where I can see the futility in these products and am able to resist them, but I worry about those bloggers who are still vulnerable in their recoveries and might be tempted by these kinds of offers.

So, now I want to handle inappropriate offers in a different way. A blogger last year started a prspammers wiki for people to publicly out PR firms employing unsavory spamming tactics. I’m going to do something similar here in a series I’m calling the Scarlet S (for spammer).* The only way to stop irresponsible, lazy and potentially harmful behavior like this is to publicly hold marketing firms responsible for their actions. Kicking off the series is this note sent by Jelena Kovacevic of the firm Attention USA wanting to know if I would somehow be interested in sharing crash dieting tips and advice with readers who are recovering from eating disorders.  (Harriet did discuss the same story on her site, but I get the impression from the email below that Harriet’s isn’t the kind of discussion she had in mind.)

Hi there,

Hope you’re well. I wanted to pass along a link to the Daily Beast’s piece The Crash-Dieting Secret by Susan B. Roberts (http://www.thedailybeast.com/blogs-and-stories/2009-05-18/the-crash-dieting-secret/).

New research shows that when it comes to dieting, slow-and-steady doesn’t always win the race–reason for procrastinators everywhere to rejoice!

Thought you would be interested to share this story with your readers. Looking forward to your thoughts and let me know if you have any questions.

Best :)

Jelena

Jelena Kovacevic
Attention for The Daily Beast
532 Broadway, Fl. 10
New York, NY 10012
P: 646.736.0112
F: 212.625.1300
www.attentionusa.com

http://blog.attentionusa.com/

Note to Jolena: If I’ve somehow misconstrued your email, let me know and I’ll remove you from the blacklist.

* Specific product names and links, of course, will be redacted in most listings.  I kept the link intact above so that people can see exactly what kind of “research” was being shared and also because Harriet, to whom I link, also provided the link to and critiqued the article on her site.

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This entry was posted on Wednesday, May 20th, 2009 at 5:49 pm and is filed under Unscrupulous Spammers. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

There are currently 8 responses to “The Scarlet S #1”

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  1. 1 On May 20th, 2009, Carrie said:

    “The Daily Beast”? That says it all…

    Your analogy to weight loss products being targeted at an eating disorders blog being the same as booze ads to an alcoholism blog is spot on. This is the best way I can think of to combat this.

  2. 2 On May 21st, 2009, newlyveg said:

    As someone with a masters in public relations, I’m appalled. Take the time to create a media list that is targeted and you’ll have a much better shot at having your story picked up. Take the time to make sure your contacts would actually be interested in the type of story you’re pitching! This kind of laziness give the profession a bad name. Sadly, it’s because so many clients just want you to hurry hurry hurry. PR 101 basically states that this is not an OK practice. While yes, this is an example of laziness, I wonder if the PR person’s managers or higher ups are the ones putting the kind of pressure on this person that would result in this kind of behavior (the blanket email to a non targeted list). I know I worked for someone who made me stalk reporters, even after they’d said no to a story. I finally had to leave that firm because I was afraid this behavior was going to ruin my reputation with media and that I’d soon automatically be part of their blocked email lists. That being said, it’s still not a good excuse. I was lucky to be in a situation where I could just leave the job. Sorry you’re getting harassed.

  3. 3 On May 21st, 2009, Ginger said:

    Ugh I get this problem all the time, too. My blog has a strong personal finance side to it, in which I talk about ways to get and stay out of debt, save effectively, what I’m saving for, etc.

    And then I get these marketers emailing me about debt consolidation companies which anyone who knows anything about personal finance knows are big huge SCAM. Or they send me links to sites that list credit cards; when my audience is trying to get AWAY from credit cards.

    I wish these people would either do their research or just stop emailing me. Even when I reply to them asking for more information, I don’t get an email back. Why bother contacting me in the first place?

  4. 4 On May 21st, 2009, Ginger said:

    I should also mention that I myself am a marketer, and do put together these types of word-of-mouth plans together for some of my clients. However when we do it, we actually do our research and choose only blogs or people who are relevant to our product, then we follow up to make sure they’re happy.

    There’s no point in casting your net wide on the internet–it’s just too vast.

    I’m with newlyveg on this one; people like this give legitimate marketers a bad name.

  5. 5 On May 21st, 2009, Rachel said:

    @Ginger – Yeah, I’ve gotten some emails for acai berry diet products, which everyone knows (or should know) is also a big scam.

    @newlyveg – As a writer myself, the sheer unprofessionalism drives me batty. In my role as a reporter, I interact with lots of reputable, professional PR folks for whom these flacks give a bad name. I gave a presentation at a national marketing conference in Cincinnati last summer and one of the tips I gave to the marketers there was to take the time and find out just who the appropriate person is to send releases to. My work inbox rarely dips below 800 emails at any given time, and very little of it is internal correspondences.

  6. 6 On May 21st, 2009, Alyssa (The 39 year-old) said:

    The stupidity of some people is just astounding.

  7. 7 On May 24th, 2009, A.D. said:

    It’s called a crash diet for a reason. I’m seconding Alyssa’s response.

    Advertisors absolutely disgust me now a days with thier tactics.

  8. 8 On June 2nd, 2009, The Scarlet S #2 » The-F-Word.org said:

    [...] part of the ongoing Scarlet S series… this clueless, unsolicited marketing scam piece comes from Life Fitness, a manufacturer of [...]

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